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CDC Computers, a leading provider of computer sales, repairs, and IT services in Winnipeg, Manitoba, is seeking a dynamic Inside Sales Specialist to join our team. In this role, you will drive revenue growth by engaging with customers via phone, email, and online channels, promoting our extensive product lineup from brands like Acer, Dell, HP, and Microsoft. You'll handle inbound inquiries, sell services such as custom PC builds and data recovery, and nurture leads to close sales. This position is ideal for a sales peron passionate about computers and technology who thrives in a fast-paced, customer-centric environment. Full-time position located at our new store on 1561 Erin Street, Winnipeg, Manitoba. Competitive base salary plus performance bonuses.

Responsibilities:

Respond to customer inquiries promptly via phone, email, and live chat, providing detailed product recommendations tailored to their needs.
Follow-ups on website inquiries and promotional campaigns.
Maintain accurate records in our CRM system, tracking customer interactions, sales pipelines, and inventory levels.
Collaborate with the technical team to ensure seamless delivery of sold services, such as PC assembly or virus removal.
Stay updated on industry trends and new product offerings to provide informed consultations.
Participate in team meetings and training sessions to enhance sales strategies and product knowledge.
Assist with in-store demonstrations and events to boost walk-in traffic.

Requirements:

Proven experience in inside sales, in the computer technology or retail sector.
Strong communication skills, both verbal and written, with the ability to build rapport and handle objections effectively.
Proficiency in Microsoft Office Suite, CRM, and knowledge of computer hardware/software.
High school diploma required; post-secondary education.
Enthusiasm for technology and a customer-service mindset aligned with CDC Computers' values of transparency and satisfaction.

Benefits:

Competitive compensation package including base salary and performance bonuses.
Employee discounts on products and services through our CDC VIP Program.
Professional development opportunities, including certifications in sales techniques and tech products.
Supportive team environment with eco-friendly initiatives and community involvement.

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Apply for Inside Sales Representative at CDC Computers